Important Note : Effective 01.04.2005, claims recorded in dealer reconciliation statement only will be considered for settlement All shortage/excess claims to be forwarded to your area accountant, within 7 days of receipt of consignment at the destination with a copy marked to mktg-spares,Hosur for information. Please check receipt of spare parts against Courier/Speed post/Gati. If not received ask for non-delivery certificate. PLEASE OBTAIN ORIGINAL NON /SHORT/OPEN DELIVERY CERTIFICATE COPY ISSUED BY TRANSPORTER FOR NON RECEIPT OF CASES ALONG WITH YOUR CLAIM. If original lorry way bill not received for road transports please give LR number & date details & ask for indemnity bond through Email to parts dept. hosur to Mr Meenakshisundaram. sm.sundaram@tvsmotor.co.in